F.A.Q New Car Keys

Do you supply new keys?

We do supply new ready to programme car and commercial keys.

Do you programme new keys?

We do not currently programme new keys but will be adding that service soon.

Do you cut new keys?

We do not currently offer a key cutting service but will be adding that service soon.

F.A.Q Repair Service

How does the car / commercial key repair service work?

If you require a key repair all you have to do is simply purchase the required service for your vehicle make and model.

Once you have purchased the repair service simply pack and post your old worn / broken key to us (business address below).

Once received we will repair and return your key within 24 hours.

We strongly recommend that you send us your key using a tracked delivery service so that we know it has been delivered to the correct address.

Please send your keys to:

Express Car Keys, Penstraze Business Centre, Penstraze, Truro, Cornwall TR4 8PN United Kingdom

How long does it take to repair my car / commercial vehicle key?

We will repair / refurbish your old car / commercial key and return it to you within 24 hours of receipt.

Does your repair service come with a warranty.

Yes, our repair service comes with a 12-month warranty.

F.A.Q Vehicle Fitment

How will I know if your product will fit my vehicle?


We provide as much information as possible on our product description page, if you are not sure and want some guidance, please contact us using the form below.

Send us a message!

F.A.Q Shipping and Orders

What shipping service do you use?

We use Royal Mails Tracked and Next Day delivery services for all mainland UK orders and Royal Mails International Tracked and Signed For services for the rest of the world.

When will my order arrive?

Orders placed by 3pm (UK time) will be dispatched the same day (Monday to Friday) excluding UK bank holidays.

Delivery times will depend on which service you choose, all deliveries are fully tracked and include email and text message updates.

If your item does not arrive on time please contact us using the form below and we will investigate and get back to you as soon as we can.

Send us a message!

How much is shipping?

We offer a few different shipping options depending on where we are shipping.

Shipping is calculated at the checkout stage of your order.

How can I get in touch about an order?

If you need any help with an order you can contact us using the form below and we will get back to you as soon as we can.

Send us a message!

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